Invitation to Quote (ITQ) for Security Guard Services at the Singapore Consulate-General in Batam

You are invited to quote for the supply of security guard services to the Singapore Consulate-General in Batam (hereinafter Chancery) for a period of one (1) year commencing from 1 January 2026 to 31 December 2026, and with an option to extend the contract for another one (1) year, from 1 January 2027 to 31 December 2027. The following pertinent details are outlined below:

a)              Total number of guards required at the Chancery is as follows:

b)       The Consulate-General will require a total of six (6) guards. This will comprise three (3) guards in each day shift on working days. The Consulate-General would also require a female guard during office hours in view of female guests visiting the Chancery. The Consulate-General will require one (1) guard each for (i) after-office hours during working days, (ii) morning shift on Saturdays and Sundays (inclusive of Public Holidays) and (iii) night shift on Saturdays and Sundays (inclusive of Public Holidays).

c)              The Consulate-General may request for additional security protection services during ad-hoc special events or emergency situations. Any additional charges for additional security protection services must be stated clearly in the quotation on a per hour basis.

d)              The contract value for this service will be based on a monthly basis with full breakdown of individual cost. Any increase in manpower (requested by the Consulate-General) within the contracted period will be calculated according to the breakdown.

2        You shall be deemed to have read and fully understood the contents of the attached Annexes, which constitute an integral component of this ITQ and shall comply with all the terms and conditions specified therein.

(a)  Annex A           -         Conditions of the Contract

(b) Annex B           -         Requirement Specifications

(c)  Annex C           -         Price Schedule

3        Your proposal must be submitted to the Consulate-General of the Republic of Singapore in Batam in a sealed envelope and addressed to Vice-Consul (Admin and Consular) Kenneth Kwa at the following address:

Consulate-General of the Republic of Singapore in Batam

Level 3 Panbil Residence

Jalan Ahmad Yani, Muka Kuning

Batam 29433, Indonesia

4        Please indicate the subject as “Provision of Security Guards at the Consulate-General”. All submissions should reach the Consulate-General not later than Monday, 27 October 2025 before 5.00 pm (WIB).

5        A compulsory site briefing will be conducted on Wednesday, 22 October 2025, at 2.30 pm (WIB) at the Consulate-General.  Interested Vendors should contact the Consulate-General at +62 778 372 0000 to register for the site briefing.

6        All costs and expenditure related to the preparation of the Quotation will be borne by you.

7        All information supplied to you by the Consulate-General, either in writing or orally, must be treated in confidence and not disclosed to any third party.

8        The Bids received will be evaluated based on the following criteria:

Critical Criteria**

(i)             At least five (5) years of experience in the provision of security guard services in Indonesia; and

(ii)           Mandatory attendance at the site briefing.

**Critical criteria are mandatory requirements before interested vendors will be considered for evaluation.

          Evaluation Criteria

9        The Consulate-General does not bind itself to accept the lowest, the whole or any Quote.

10      All document requests and enquiries regarding this ITQ shall be made via email and directed to Mr Kenneth Kwa at kenneth_kwa@mfa.gov.sg and Mr Nurhisham Bin Herman at nurhisham_herman@mfa.gov.sg and copy Ms Widyanita at widya_nita@mfa.sg

11      All information supplied to you by the Consulate-General, either in writing or orally, must be treated in confidence and not disclosed to any third party.

12      The Consulate-General reserves the right to disqualify you if you do not submit your response in a manner consistent with the provisions set out in this letter and the requirements listed in Annex A – Quotation Conditions of Contract.

13      Your response should remain valid for acceptance for a minimum of 90 calendar days from the closing date of this invitation.

14      The Quotation Schedule and Award Notices will be published on Mission’s website at www.mfa.gov.sg/batam in due course.

Yours sincerely,

KENNETH KWA

VICE-CONSUL (ADMIN & CONSULAR)